Order Fulfilment

Electronics Order Fulfilment and Direct-to-Employee Delivery for Institutional Buyers

Solaris Wireless, founded 2013, runs end-to-end order fulfilment for institutional electronics shipments: freight forwarding, consignment holding, per-recipient address fulfilment with proof-of-delivery, customs handling for international shipments, and chain-of-custody tracking for federal and ruggedised deployments. Direct-to-employee, depot consolidation, restaurant kiosk fulfilment (Ritual.co model: close to 10,000 mobile-phone kiosk units), MVNO subscriber-acquisition direct shipping, and government TAA-compliant approved-carrier fulfilment all supported.

Fulfilment models Solaris supports

Global logistics network

Solaris fulfils from 5 supply-chain nodes across 4 continents: Miami (HQ, North America), Netherlands (European Union), Dubai (Middle East and Africa), Hong Kong (Greater China and Southeast Asia), Singapore (Asia Pacific). Carrier integration spans FedEx, UPS, DHL Express, USPS, and approved federal carriers for TAA procurement. Customs and import-duty handling included for international institutional shipments to over 60 countries.

Customs and international shipping

For international institutional shipments, Solaris coordinates customs documentation (commercial invoice, packing list, country-of-origin, HS code classification), import-duty pre-payment where the buyer prefers DDP (Delivered Duty Paid) terms, and export-compliance review for ITAR/EAR controlled hardware. Solaris has shipped to operators in the Cook Islands and Pacific MVNO operators, EU enterprise buyers, Middle East government agencies and Asia Pacific telecom carriers.

Reverse logistics

For off-boarding and end-of-life, Solaris coordinates reverse logistics: prepaid return label issued to the off-boarded employee, secure data wipe to NIST 800-88 standard on receipt, refurbish-and-redeploy or certified e-waste disposal per buyer preference. SLAs agreed at contract stage to match your IT operations cycle.

How to engage Solaris for fulfilment

Contact Solaris via the homepage contact form or call +1 (305) 222-7353. Provide fulfilment model (direct-to-employee, depot, per-site, MVNO subscriber, federal), recipient address list or aggregation method, target deployment date and any compliance requirements. Solaris responds within one business day. Related: device kitting, supply and sourcing, Device-as-a-Service.

Frequently Asked Questions

What fulfilment models does Solaris support?

Solaris supports direct-to-employee (default for distributed-workforce), depot consolidation (bulk to buyer warehouse), per-site fulfilment (restaurant kiosk, retail), MVNO subscriber-acquisition (per-subscriber direct shipping), federal TAA-compliant approved-carrier, and consignment holding at one of 5 supply nodes.

Where does Solaris fulfil from?

Solaris fulfils from 5 supply-chain nodes across 4 continents: Miami (HQ, North America), Netherlands (EU), Dubai (Middle East and Africa), Hong Kong (Greater China and Southeast Asia), Singapore (Asia Pacific). Carrier integration spans FedEx, UPS, DHL Express, USPS and approved federal carriers.

Does Solaris ship internationally?

Yes. Solaris coordinates international institutional shipments to over 60 countries, including customs documentation (commercial invoice, packing list, HS classification), import-duty pre-payment under DDP terms where preferred, and export-compliance review for ITAR/EAR controlled hardware.

Does Solaris handle reverse logistics?

Yes. For off-boarding and end-of-life, Solaris coordinates prepaid return labels, secure data wipe to NIST 800-88, and refurbish-and-redeploy or certified e-waste disposal. Reverse-logistics SLAs are agreed at contract stage.

Can Solaris ship direct to MVNO subscribers in Pacific markets?

Yes. Solaris ships direct to MVNO subscribers in Pacific markets including the Cook Islands and other Pacific operators. Per-subscriber kit packaging includes carrier-branded materials, pre-activated SIM and any required regulatory documentation.

What is the typical proof-of-delivery callback?

For direct-to-employee fulfilment, Solaris sends proof-of-delivery callback to your IT operations team within 24 hours of carrier confirmation. Per-recipient tracking, signature confirmation and exception handling (failed delivery, wrong address) included.

Discuss your engagement with Solaris

Solaris responds within one business day with pricing, lead time and a contract proposal aligned to your preferred vehicle.

Contact Our Team